Privacy Policy

Skilleze Technologies, also referred to as "Skilleze", "we", "our" or "us", provides AI-powered education, internship programs, training, career guidance, software development services, digital certificates and related technology offerings. This Privacy Policy explains how we handle personal information when you visit https://skilleze.in, register for a program, communicate with us, use our AI-enabled learning tools, submit assignments, request support, verify certificates or interact with our services.

By using our website or services, you acknowledge that your information will be handled as described in this Policy. If you do not agree, you should stop using the website and avoid submitting personal information to Skilleze Technologies.

We collect information directly from you, automatically through website technologies and from trusted service providers or program partners where necessary to provide our services. The exact information depends on how you interact with Skilleze Technologies.

We also collect payment-related information such as payment status, invoice details, transaction IDs, order IDs, billing details, refund records and tax information. Full card numbers, UPI PINs, CVV values and similar sensitive payment credentials are processed by payment gateway providers and are not intentionally stored by Skilleze Technologies.

Personal information is information that identifies you or can reasonably be linked to you. We may collect your full name, email address, phone number, WhatsApp number, postal address, academic institution, degree details, professional background, social media or portfolio links and any other information you choose to submit in forms, emails, calls, messages or program applications.

We use this information to identify you, contact you, process applications, provide course access, manage learner records, issue certificates, respond to support requests and maintain accurate operational records.

For internship, training and education programs, we may collect student information such as college or university name, academic year, branch, enrollment details, resume, certificates, prior work samples, portfolio URLs, project repositories, attendance, assignment submissions, assessment results, internship progress, mentor feedback and completion status.

This information is used for student verification, program administration, mentor review, progress tracking, certificate generation, QR authentication, career guidance and eligibility decisions for program completion. Where a college, employer or verification partner requests confirmation of a certificate, we share only the information reasonably needed to confirm authenticity.

When you purchase a course, internship, subscription, software service or other paid offering, payment gateway providers may collect and process payment credentials, bank details, card details, UPI details, wallet information or other payment data according to their own security standards and privacy policies.

Skilleze Technologies may receive and store transaction metadata, including payer name, email, phone number, billing address, payment amount, currency, payment status, invoice number, tax details, gateway response, refund status and support records. We use this information to confirm enrollment, generate invoices, process refunds, handle disputes, detect fraud and maintain accounting records.

We may use analytics tools to understand how visitors find and use our website. Analytics data may include IP address, approximate location, device type, operating system, browser, screen size, referral URL, pages viewed, time spent, scroll depth, clicks, conversions and form events.

Analytics help us improve page performance, content relevance, application flows, security monitoring, advertising measurement and Core Web Vitals. Where supported, we configure analytics tools to reduce unnecessary collection and to respect browser or cookie preferences.

Cookies and similar technologies are small files or identifiers stored on your browser or device. We use them to operate the website, remember preferences, measure performance, improve content, prevent abuse and support marketing attribution where enabled.

You can control cookies through your browser settings. Disabling essential cookies may affect website functionality, forms, authentication, payments or preference storage.

Skilleze Technologies may provide AI learning features, code assistance, project guidance, prompt engineering exercises, feedback tools, assessment helpers, chat interfaces or integrations with third-party AI APIs. To deliver those features, prompts, uploaded files, chat messages, code snippets, metadata and AI-generated outputs may be transmitted to, temporarily processed by or stored with AI service providers.

You should not upload confidential, proprietary, highly sensitive, regulated or third-party information unless you have authority to do so and understand the risk. AI outputs may be inaccurate, incomplete or unsuitable for professional use without human review. We may use AI interaction data to debug, improve safety, prevent abuse, personalize learning and maintain service quality, subject to applicable law and provider terms.

We use information for legitimate education, training, technology, administrative, security and compliance purposes connected with Skilleze Technologies services.

• Internship management, student verification, attendance tracking, assessment review and project evaluation.
• Certificate generation, certificate IDs, QR authentication, digital verification and fraud prevention.
• Payment processing, invoices, refunds, taxes, subscription management and failed-payment follow-up.
• Communication through email, phone, WhatsApp, SMS, calls, support tickets and program announcements.
• AI learning experiences, course progress tracking, career guidance, mentor feedback and technical support.
• Website improvement, analytics, security monitoring, abuse prevention, marketing and legal compliance.

Depending on the user, service and jurisdiction, we may process personal data based on one or more lawful grounds. These may include your consent, the need to provide a requested service or contract, legitimate business interests, legal obligations, fraud prevention, security, tax compliance, dispute handling and other grounds permitted by applicable law.

Under Indian privacy principles, including the Digital Personal Data Protection Act, 2023 where applicable, we aim to process personal data for lawful purposes, provide clear notice, respect consent choices and maintain reasonable safeguards. For users in the European Economic Area, United Kingdom, California or other jurisdictions with specific privacy rights, we honor applicable rights as described below.

We use reasonable technical, administrative and organizational measures to protect personal information from unauthorized access, disclosure, alteration, loss or misuse. No online platform can guarantee absolute security, but we design our practices to reduce risk and respond responsibly to incidents.

• SSL or HTTPS encryption for website traffic where supported.
• Secure servers, access controls and account-level authentication controls.
• Limited employee, contractor and mentor access based on operational need.
• Password protection, internal confidentiality expectations and data handling controls.
• Regular security reviews, backups, monitoring and abuse detection where feasible.
• Payment security through reputable gateway providers rather than direct storage of sensitive payment credentials.

We do not sell personal information as a standalone product. We share information only where reasonably necessary for our services, business operations, legal obligations, security, payment processing, marketing measurement, certificate verification or user-requested communication.

Recipients may include hosting providers, analytics providers, payment gateways, email services, WhatsApp or messaging services, AI API providers, mentors, instructors, support staff, software contractors, certificate verification users, legal or accounting advisors, law enforcement or government authorities when required by law and entities involved in a merger, acquisition or business restructuring.

Our website and services may interact with third-party tools. These providers process information according to their own terms, privacy policies and security practices. We encourage you to review those policies before using embedded, linked or integrated services.

Some third-party links may take you away from Skilleze-controlled pages. We are not responsible for the privacy practices, content, availability or security of external websites or applications.

Payments may be processed by providers such as Razorpay, Stripe, PayPal, banking partners or other payment gateway providers. These providers may collect payment instruments, billing details, authentication data, fraud signals and transaction records. Skilleze Technologies receives confirmation data needed to fulfill the service, maintain invoices, resolve disputes and process eligible refunds.

Payment failures, chargebacks, refunds and disputes may require us to exchange relevant transaction information with gateway providers, banks, payment networks, tax advisors or legal authorities.

We may use Google services such as Google Analytics, Google Fonts, Google Sheets, Google Drive, Google Workspace, Google Ads, YouTube embeds, Google AI APIs or similar tools. These services may receive technical identifiers, browser data, usage events, form data, uploaded files or content necessary for the feature being used.

Google Fonts may cause your browser to connect to Google servers to download font files. YouTube embeds may set cookies or collect playback-related information when you interact with embedded video content.

Where enabled, Meta Pixel or similar advertising technologies may help us measure campaign performance, understand conversions, build audiences and show relevant ads on Facebook, Instagram or related platforms. Data may include page views, button clicks, form events, device identifiers, browser details and approximate location.

You can manage ad preferences through your platform settings, browser settings and any cookie controls we provide.

We may communicate with you through email, phone, SMS, WhatsApp, social media messages or support tools for admissions, program operations, reminders, mentor updates, payment notices, certificates, career guidance, support and marketing where permitted.

Email and messaging providers may process your contact details, message content, delivery status, open or click events and support history. You may opt out of non-essential marketing communication, but we may still send transactional, security, payment or program-critical messages.

When you complete eligible requirements, Skilleze Technologies may issue digital certificates, internship letters, completion records or verification pages. Certificate data may include your name, certificate ID, program name, issue date, completion status, project title, duration, mentor approval, verification URL and QR code.

Certificate information may be visible to anyone who scans the QR code or visits a verification link. This public verification is designed to reduce fake certificates, confirm authenticity and support students when sharing credentials with colleges, recruiters, employers or platforms.

QR verification pages help confirm whether a certificate was issued by Skilleze Technologies and whether it remains valid. Verification pages may display limited public details such as student name, certificate ID, program, issue date, verification status and related metadata necessary to identify the credential.

We may revoke, suspend or mark a certificate as invalid if we detect fraud, plagiarism, payment default, misrepresentation, unauthorized alteration, fake identity, academic misconduct or violation of program rules.

We retain personal information for as long as needed to provide services, maintain learner records, verify certificates, resolve disputes, comply with legal obligations, prevent fraud, enforce terms and maintain business records. Retention periods vary by category and context.

• Account, enrollment and support records are generally retained while your relationship with us remains active and for a reasonable period afterward.
• Certificate verification records may be retained for longer periods so credentials remain verifiable.
• Payment, invoice, tax and accounting records are retained as required by applicable Indian law and business needs.
• AI prompts, uploaded files, logs and temporary processing data may be retained for shorter technical, safety or debugging periods unless needed for support, compliance or abuse prevention.

Subject to identity verification, service limitations and applicable law, you may request to exercise privacy rights over your personal information.

• Access data we hold about you.
• Correct inaccurate or incomplete data.
• Delete data where retention is no longer required.
• Download or receive a copy of certain data in a portable format.
• Withdraw consent where processing is based on consent.
• Change marketing preferences and unsubscribe from non-essential communication.
• Adjust cookie preferences through browser controls and available consent tools.

Some requests may be limited if we need to retain information for legal compliance, payment records, certificate verification, security, fraud prevention, dispute resolution or completion of services you requested.

If the General Data Protection Regulation applies to your use of Skilleze Technologies services, you may have rights to access, rectification, erasure, restriction, objection, portability and withdrawal of consent. You may also have the right to lodge a complaint with a supervisory authority.

Where we transfer personal data outside the European Economic Area or United Kingdom, we rely on appropriate safeguards where required, such as contractual measures, provider commitments or other lawful transfer mechanisms. We respond to GDPR requests within the time required by applicable law after verifying your identity and clarifying the request where needed.

If California privacy law applies to you, you may have rights to know what personal information is collected, used, disclosed or shared; request deletion; request correction; receive data portability; limit certain uses of sensitive information; and opt out of sale or sharing where applicable.

Skilleze Technologies does not sell personal information as a standalone product. Some advertising or analytics activities may be considered "sharing" under California privacy law depending on configuration and jurisdiction. You may contact us to submit a request or manage advertising preferences through browser and platform tools.

Our services are primarily intended for students, graduates, professionals, colleges, employers and business users. Users under 18 years of age should use Skilleze Technologies services only with parent or lawful guardian consent and supervision where required by applicable law or program rules.

We do not knowingly collect personal information from children without appropriate consent where required. If a parent or guardian believes that a child submitted personal information without authorization, they should contact us so we can review and take appropriate action.

Skilleze Technologies is based in India, and your information may be processed in India and in other countries where our hosting, analytics, payment, AI, communication or support providers operate. Privacy laws in those countries may differ from the laws where you live.

By using our services from outside India, you understand that information may be transferred, stored and processed across borders for the purposes described in this Policy.

You can block or delete cookies using browser settings. Some browsers also allow you to send "Do Not Track" or global privacy signals. Because standards and browser behavior vary, our website may not respond to every signal in the same way, but we honor legally required signals where applicable and technically feasible.

If we provide a cookie banner or preference center, you can use it to manage non-essential cookies. Essential cookies may remain active because they are required for website security, operation, accessibility, payment or requested services.

We may send information about programs, cohorts, webinars, offers, internships, AI training, software services, career guidance and related updates. We send marketing based on consent, prior relationship, legitimate interest or other lawful grounds where permitted.

You can unsubscribe from non-essential marketing emails using unsubscribe instructions where available or by contacting us. You may also request that we stop promotional WhatsApp, SMS or phone communication. Transactional, support, payment, security and program-critical messages may still be sent.

We may update this Privacy Policy to reflect changes in our services, technologies, legal requirements, third-party providers or business operations. The "Last updated" date at the top of this page indicates the most recent revision.

Material updates may be communicated through the website, email, account notice, program communication or another reasonable channel. Continued use of our services after an update means the revised Policy applies from the effective date shown.

For privacy requests, data questions, certificate concerns, cookie preferences or support issues, contact Skilleze Technologies using the details below. We may need to verify your identity before acting on privacy requests.